CueHit hosted its first webinar on Thursday, February 25. Leaders from Law Enforcement and 9-1-1 discussed using connection tools and surveys to boost community engagement. Watch on demand with the link below: https://us02web.zoom.us/rec/share/v1BKv3FvjQxsYSfK-nEwrN-zfZZMzp2PTJm7iyR98l7nhEwbI-cuPGwE9rRWEYCE.0RluKIeZoMq3-cep
CueHit Co-Founder, Scott MacDonald joins current and former Chiefs of Police and 9-1-1 Directors as they discuss new technologies that help Law Enforcement, Fire/EMS, and Emergency Communications Centers engage the community, measure and improve citizen satisfaction and help employee morale - all with the CueHit Connection Platform for Public Safety. Register now at: https://us02web.zoom.us/webinar/register/WN_5Q8CwqkFRtSlnnY_ElwkQg
As snow storms created hazardous conditions overnight, east coast agencies using the CueHit platform configured their own rule to send an automatic text message to 911 callers in under 3 minutes. The text message advised the caller that responders may be delayed because of road conditions and provided safety instructions while they waited. Because CueHit reads from the CAD data, agencies can determine the type or priority of calls that get text messages and text surveys after the fact. Community...
Give your community a voice to provide feedback. The results may surprise you! Simple text message surveys delivered after interactions with 9-1-1, Law Enforcement, Fire/EMS.
For a limited time, Public Safety agencies in the State of New Jersey can benefit from: Automatic text message surveys to 911 callers and others involved in an incident 12 to 72 hours after lower priority incidents New Jersey department seeing a 40% + response rate for post-incident surveys versus less than 5% with annual community surveys Survey results captured and reported in real time with pre-built analytics and dashboards. Alerts internally of potential problems and export to share...
National First Responders Day on October 28 recognizes the heroic men and women who make it their business to take immediate action when disaster strikes. From Law Enforcement, Firefighters, EMS Workers, 911 dispatchers and others. Congress designated October 28th as National First Responders Day in 2017. The resolution honors the firefighters, police officers, EMTs, and all those who are first on the scene in stressful situations. After the Boston Marathon bombing in 2013, Andrew Collier, the...
At 9:30 AM on Tuesday, October 13, the Union County Police Department in New Jersey became the first in the country to turn on the CueHit connection platform to introduce a new era of community engagement for public safety Within an hour, 911 callers began to receive text communications about the expected ETA of responding units, instructions of what to do while waiting for the units to arrive and then a quick text message satisfaction survey about their interaction with 911. The UCNJ dispatch ...