Pricing

Starter Engagement

Starting at

$1,500

per year

Start sending surveys with high response rates to better measure community satisfaction and improve employee morale.

PSAP & Law Enforcements Citizen Survey

Fire / EMS Patient Survey

Positive Feedback Board

CueHit Positive Satisfaction Score (CPSS)

Learn More

Advanced Engagement

Starting at

$5,000

per year

Automate engagement with the community by connecting to your CAD and RMS plus track corrective and follow-up actions.

Everything in Starter Package

Automatic Text Notifications from CAD

Custom Rules Engine

Unlimited Custom Surveys

Custom Dashboards

Follow Up Actions

Learn More

360* Engagement

Starting at

15,000

per year

Change the way you engage with citizens through alternative response, automated citizen updates and simplified communication pathways for your citizens.

Everything in Advanced Package

Text Alerts from RMS / ePCR

Pre-Arrival Notifications

Outbound Two-Way Chat / Text

Video Reporting / Telehealth Solutions

Referrals to alternative responders (mental health, urgent care, etc)

Learn More
Features
Starter
Advanced
360*
Survey

Standard Citizen Text Survey

Starter
Advanced
360*

Standard Patient Text Survey

Starter
Advanced
360*

Positive Feedback Board

Starter
Advanced
360*

Bulk Survey Import

Starter
Advanced
360*

Custom Survey Builder

Starter
Single
Advanced
360*

Agency Survey Rules

Starter
Single
Advanced
360*

CAD, RMS or ePCR Connection

Starter
Advanced
360*

Follow Up Tasks and Actions

Starter
Advanced
360*

Email or Web Survey

Starter
Advanced
360*

Text Data Gathering

Starter
Advanced
360*
Analytics

Satisfaction Score Dashboard

Starter
Advanced
360*

Response Rate Dashboard

Starter
Advanced
360*

Sentiment Analysis Dashboard

Starter
Advanced
360*

Task Dashboards

Starter
Advanced
360*

Custom Dashboards

Starter
Advanced
Single
360*
Unlimited
Alternative Response

Automatic Text Notifications from CAD

Starter
Advanced
Single
360*
Unlimited

Text Based Pre Arrival Instructions

Starter
Advanced
360*

Text Alerts from RMS

Starter
Advanced
360*

Video Reporting / Telehealth Solutions

Starter
Advanced
360*

Text based referrals

Starter
Advanced
360*

Outbound two way Text / Chat

Starter
Advanced
360*
Addons

Text-The-Chief

An inbound short code number for community to text concerns, feedback or compliments to the head of the department. An automated 'chat-bot' manages the conversation.

Starter
Enquire
Advanced
Enquire
360*
Enquire

EMS Telehealth with Paramedic App

Connect Paramedics with physicians for alternative treatment options for low acuity patients.

Starter
Enquire
Advanced
Enquire
360*
Enquire